Privacy Policy

Last Updated: October 2025

Information We Collect

a. Personal Information

When you contact us, start a free trial, or subscribe to a plan, we may collect:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Billing and payment details

b. Usage Data

We automatically collect certain information when you visit our website, such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on site
  • Referral source and location (for analytics)

c. Communication Data

Any communication you send to us (via forms, chat, or email) may be stored for service improvement or verification purposes.

How We Use Your Information

We use your information to:

  • Provide and manage our virtual assistant and support services
  • Process payments and manage billing
  • Improve our website and service experience
  • Communicate with you regarding inquiries, support, or updates
  • Send occasional promotional or service-related emails (you can unsubscribe anytime)

How We Protect Your Data

We take strong security measures to protect your data from unauthorized access, loss, or misuse:

  • Encrypted data storage and transmission (SSL)
  • Restricted access to sensitive data
  • Internal confidentiality agreements with all staff

Payments & Billing

  • We offer a 2-day free trial to evaluate our service.
  • The trial does not require payment information upfront.
  • If you wish to continue after the trial, standard plan rates will apply from Day 3 onward.
  • We reserve the right to withdraw or modify the free trial offer at any time without prior notice.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.
We may share limited data only when:

  • Required by law or legal process
  • Needed to process payments through secure third-party gateways
  • Necessary to deliver services through trusted partners under confidentiality agreements

 

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience.

Cookies help us:

  • Analyze website traffic and performance
  • Remember your preferences
  • Improve usability

You can disable cookies in your browser settings, though some site features may not work properly.

Your Rights

You have the right to:

  • Access the data we hold about you
  • Request correction or deletion of your information
  • Opt out of promotional emails
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@hireyoursupport.com.

Data Retention

We retain personal data only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When data is no longer needed, it is securely deleted.

Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.
We encourage you to review their privacy policies before sharing personal information.

Updates to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated “Last Updated” date.
By continuing to use our services, you accept the revised policy.

Still have questions?

Talk to our team today and see how we can support your business.

Get In Touch

Contact Details

Enjoy 2 days free trial. No card required at all. Love it? From Day 3, your contract begins fresh with guaranteed lasting performance.

Phone Number

+1 (000) 000-0000

Email Address

support@hireyoursupport.com

Website

www.hireyoursupport.com